Camp Ripley Partner and Community Relations

Camp Ripley

Partner & Community Survey

Camp Ripley is committed to delivering quality services to our key stakeholders. As part of our quality improvement process, we are seeking feedback from your organization on the way we:

Communicate with you
Respond to grievances
Deliver business and partnership responses
Conduct our governance
Anticipate your concerns
Your avocation on our behalf

Please assist us to better understand our service provisions by providing feedback through this survey

1. What is your:
Name (optional):			Title:*
Organization:*			Phone Number:*
* Required field

2. Which of the following activities best describe our business relationship with your organization? (Please check all appropriate descriptors)

		We share environmental concerns		We partner for Federal Government initiatives
		We partner for Local government initiatives		We routinely seek operational information from Camp Ripley
		We partner together for State government initiatives		We have a Memorandum of Understanding or other formal protocol with you to guide business activities
		Other type of relationship, Please detail:

3. Please check which of our client service delivery and business programs you most frequently have contact with? (Please check all appropriate descripters)

		Operations		Veterans Outreach/Services
		Community Support or Community Outreach (to include Information Sharing)		Range and/or land initiatives to include ACUB
		Environmental		Construction Activities
		Facilities usage/Conference use		Training Activities
		Information
		OTHER (Please detail):		OTHER (Please detail):

4. How frequently do you have contact with our organization? (Please select the most appropriate)

		Regularly (at least once a month or more)
		Fairly regularly (at least once a quarter)
		Occasionally (at least twice a year)
		Infrequently (once a year or less)

5. Please indicate your level of satisfaction in the following areas.

	Please rate each of the following	Very Satisfied	Satisfied	No Opinion	Dissatisfied	Very Dissatisfied	Does not apply
1.	When you have a question, how satisfied are you with the timeliness of our response to your question?
2.	When you have a complaint, how satisfied are you with the timeliness of our response to your complaint?
3.	How satisfied are you with the level of information we provide your organization regarding services we offer?
4.	How satisfied are you with the appropriateness of the information we provide to your organization regarding our services?
5.	How satisfied are you with the level of assistance you receive from our organization?
6.	How satisfied are you with the level of access you have to our organization's leadership?
7.	How satisfied are you that we provide the appropriate information regarding our operations?
8.	How satisfied are you with our level of collaboration with your organization?
9.	How satisfied are you that we respect the rights of the communities that are affected by our operations?
10.	How satisfied are you that we provide the appropriate information regarding our future operations and projects?

6. How likely are you to recommend our organization to a friend or colleague?

	Extremely Likely					Neutral				Not at all likely
	10	9	8	7	6	5	4	3	2	1

7. How could we improve our relationship with you?

8. What, if any, improvements, additions or changes would you like to see on Camp Ripley?

9. What question should we have asked, but didn't?

10. What question did we ask, that we should not have asked?

Enter the case sensitive 6-digit displayed code in the box and then click the "Submit your responses" button

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Thank your for completing the survey! We hope your experience at Camp Ripley was enjoyable!

Camp Ripley Maneuver Training Center * 15000 HWY 115 * Little Falls , MN * Phone: 320.616.2699 * 320.632.7702

http://www.minnesotanationalguard.org/camp_ripley/index.php